They trust us
Testimonials from satisfied Humanova property owners
Owners and tenants talk about availability, rigour and transparency.
Request a free quoteThese testimonials reflect the reality of Humanova’s service.
A property management firm’s reputation is built on the trust of the owners who hand over their real estate assets and of the tenants who live in the buildings it manages. At Humanova, we manage rental properties in Montréal, Laval, on the South Shore and on the North Shore with the same commitment: availability, rigour and transparency.
Here is what our clients say about their experience.
For owners
Testimonials from owners who entrusted us with their building
Owners who hand us their building are looking for one thing: to get their time back without losing control. Here is their feedback.
Google reviews and client testimonials, translated from French.
I had several units in 2 different cities, which made management a heavy load. Evening calls, tenants who don’t pay, emergency repairs... It was a big burden that I thought I could handle on my own. But since I handed my buildings over to Humanova, I no longer have to deal with any of these situations. My rent comes in, my building is maintained and I get a report every month. I recommend them without hesitation.
I was having problems with two tenants in my building. I followed the advice I was given, but with my lack of knowledge, I had a hard time seeing the end of the proceedings with the TAL. I saw an ad on Facebook, contacted the management company to explain my situation and they took care of everything. I finally had peace of mind and the cases were resolved properly!
As a building owner, I had a lot of difficulty finding good applicants and renting out my units. I was doing the showings myself, which took an enormous amount of work for very few results. Since the management company took over, what a relief. All I have to do is approve or decline the applicants they present to me, and everything else is handled professionally. Thank you for everything, it really changes a landlord’s life.
For tenants
Tenant testimonials
Tenant testimonials confirm that a well-managed building benefits everyone. Here is some feedback from people who live in units managed by Humanova.
Reviews translated from French.
When the management company introduced themselves to us, we honestly weren’t sure how the year would go. We’d heard so many horror stories about management companies that don’t listen to tenants. To our great surprise, from the start the contact was easy and pleasant! They listen and gave me great service to repair a water leak caused by the upstairs tenant. Thanks again, Amélie!
My wife and I have lived in our apartment for 15 years. When the owner told us he had sold and that the new owner was working with a management company, we were worried. We didn’t want to change our habits: we liked being involved in the building and keeping good relations with our neighbours. The management company offered us an agreement so that everything could stay as before. Despite the change of owner, we felt that the management company was listening and wasn’t trying to change everything. Thank you.
Recurring themes
What our clients appreciate most
These are the points that come up most often in the testimonials we receive.
24/7 availability
No emergency ignored, even on weekends
Responsiveness to requests
Quick answers for owners and tenants
Rigorous tenant screening
Fewer unpaid rents, fewer conflicts
Clear financial reports
A clear view of profitability every month
Support at the TAL
Owners effectively defended in disputes
Human connection
A team that answers, not an automated system
By the numbers
Humanova by the numbers
Our clients’ testimonials are reflected in these figures.
128
owners trust Humanova to manage their building
2,000
units under management in Greater Montréal
10
years of property management experience in Québec
3.1/5
average satisfaction on Google
24/7
Available 7 days a week for emergencies
Want to entrust your building to Humanova?
Join the owners who have regained their peace of mind
Entrust the property management of your rental building to a team that is available, rigorous and transparent. Get a free, no-obligation quote tailored to your portfolio and your area.
Entrust your building to Humanova — free quoteFrequently asked questions
FAQ about our testimonials
Are the testimonials published on this page verified?
Yes. The testimonials come from real clients, owners or tenants, who worked directly with our team. Some come from third-party platforms such as Google or Facebook; others were collected directly. We never publish invented or fabricated reviews: the credibility of these testimonials rests on authentic, verifiable experiences.
How does Humanova handle client dissatisfaction?
Any dissatisfaction is handled directly by our team. We favour dialogue and resolving situations quickly. Owners can reach us at any time at 514 613-8556 or by email. Our goal is to maintain a lasting relationship of trust with every client, treating each situation seriously and as promptly as possible.
Does Humanova work with small real estate portfolios?
Yes. Humanova works with owners of a single duplex as well as those who manage several buildings. The management mandate is fully adapted to the size of the portfolio and the owner’s needs. Whether you are just starting out in real estate investing or consolidating a rental portfolio, we have a formula that fits your situation.
In which cities does Humanova offer property management services?
Humanova is active in Montréal, Laval, on the South Shore of Greater Montréal and on the North Shore, including the Joliette area. Our team adapts its approach to the specifics of each local market. See our service area pages for details on the services offered in your region and to get a quote tailored to your building.