Day-to-day management service for your properties
You invested in a property to generate income, but instead of enjoying that investment, you find yourself managing leases, chasing tenants, answering emergency calls at midnight and navigating complex regulations?
A day-to-day management service changes everything. It transfers all of these responsibilities to a team of professionals. You remain the owner and you make the important decisions, but you are no longer the day-to-day manager. It's the difference between owning a property and being a slave to managing it. We help you optimize your investment with confidence.
What is a property management service?
It's simple: we do what you don't want to do. Every day, there are decisions to make, calls to return and documents to process. We handle all of it. Tenants? We find them, screen them and manage their requests. Rent? We collect it. Emergencies? We deal with them. Legal issues? We take care of them.
The result: a property that works for you, not the other way around, managed by people who know what they're doing.
Our day-to-day management services
24/7 emergency phone service
A water leak at 11:00 p.m.? A tenant who can't get into their unit? A heating failure in winter? Emergencies don't wait for office hours. Our emergency phone service is available 24 hours a day, 7 days a week. You call, we answer. It's that simple. We assess the situation, contact the necessary contractors and make sure the problem is resolved quickly.
Lease administration and renewals
Leases are legal documents. A single mistake can land you in a complicated legal situation. We handle the complete administration of your leases: preparation, signing, renewal and legal compliance. Every lease is prepared correctly, every renewal is done on time, and every document is filed professionally.
RL-31 slips and annual rent increase calculations
In Québec, RL-31 slips are mandatory. They must be produced correctly and on time. We calculate your annual increases in accordance with the law, prepare your RL-31 slips accurately and make sure everything complies with the requirements of the Régie du logement (now the TAL). No errors, no delays.
Rent collection and deposit into the owner's account
Every month, your rents must be collected and deposited. We handle this process from start to finish. We follow up with tenants who are late, collect the payments and deposit the money directly into your account. You receive a detailed report every month.
Setting up pre-authorized debit (PAD)
Pre-authorized debit is the most reliable way to receive your rent. We set up a pre-authorized debit system with your tenants, which means rents are automatically withdrawn every month. No delays, no reminders. It's automatic.
Collection of unpaid rent
Unfortunately, some tenants don't pay. When that happens, we handle the collection. We start with communication and conciliation. If necessary, we initiate the appropriate legal proceedings. Our goal is to recover your money while maintaining a professional relationship with the tenant.
Tenant correspondence
Tenants have questions, requests and complaints. We handle all correspondence, whether by mail, email or phone, and respond to tenants in a professional and courteous manner. This includes maintenance requests, administrative questions and general concerns.
Service contract management
You probably have several service contracts: landscaping, snow removal, cleaning of common areas, etc. We manage these contracts for you. We make sure the services are delivered according to the terms of the contract, we handle the invoices and we renegotiate the contracts when necessary.
Enforcement of building rules
Building rules exist for a reason. They maintain order and protect everyone's rights. We make sure the rules are enforced fairly and consistently. If a tenant breaks a rule, we step in professionally.
Complaint handling
Tenant complaints are inevitable, but we handle them for you. Whether it's a noise complaint, a maintenance issue or an administrative question, we listen, we investigate and we find a solution. Our goal is to resolve problems before they turn into crises. What we offer is peace of mind.
Why choose Humanova for the day-to-day management of your properties?
We know the ground.
Housing laws in Québec are complex. Owners' rights change. Tenants contest. We navigate this reality every day. When a situation becomes delicate, we know exactly what to do.
You're no longer alone.
An emergency call? You call us. A problem tenant? We handle it. Unpaid rent? We recover it. You have a team behind you, 24/7.
Your rent arrives on time.
No delays, no excuses. We have a system that works. Tenants pay, the money lands in your account and you can sleep soundly. Day-to-day management of your properties is what we do best!
You see everything.
Every month, you receive a detailed report. You know exactly what happened with your property. No mystery, no surprises.
Ready to stop managing on your own?
You have better things to do than manage leases and chase tenants. Call us. We will explain how it works, what it costs and what you gain. No obligation. Just a conversation between professionals.
Request a Free QuoteFAQ
How much does day-to-day property management cost?
The cost of day-to-day property management varies with the number of properties, the type of property (single-family home, duplex, apartment building) and the specific services you need. It is generally a percentage of the rents collected or a fixed monthly fee. We offer a free consultation to discuss your specific needs and provide you with a personalized quote.
What happens if I need to reach Humanova urgently?
It's simple. Call our 24/7 emergency line. We will answer your call and assess the situation. If it's an emergency that requires immediate action (water leak, heating failure, etc.), we contact the necessary contractors and make sure the problem is resolved quickly.
Can I keep control of my properties if I use your service?
Absolutely. You remain the owner. You make the important decisions about your property. Our role is to carry out your decisions and manage the day-to-day operations. You receive regular reports and you can contact us at any time if you have questions or concerns.
How long does it take for you to start managing my property?
The start of the management depends on several factors, including the type of property, the status of current leases, the services required and the size of your real estate portfolio. Once the mandate is confirmed, we draw up a clear transition plan together to ensure a structured, frictionless takeover.