Rental property maintenance: protect your investment
A call at 3:00 a.m. about water damage. Heating that breaks down in the middle of January. Repairs that pile up and lower the value of your property. Managing rental property maintenance takes availability, organization and a network of reliable professionals. Neglecting maintenance means risking costly repairs, dissatisfied tenants and a loss of value in your real estate holdings.
Our maintenance service frees you from this daily stress. We take charge of the complete management of your properties, from routine repairs to 24/7 emergencies and planned renovations. You can be confident that your buildings are well maintained, your tenants are satisfied and the value of your investment is protected over the long term.
What is rental property maintenance?
It's the proactive and reactive management of the physical condition of your properties. Instead of juggling service calls, searching for contractors in an emergency and supervising every intervention, you hand full responsibility over to us. We have an established network of qualified professionals and we rigorously follow up on every request until it is resolved.
The result: problems are fixed quickly and correctly, costs are kept under control thanks to our negotiating power, and your buildings stay in excellent condition, which attracts and retains good tenants while preserving the value of your asset.
Preventive maintenance is the cornerstone of profitable property management. A structured maintenance plan makes it possible to identify potential problems before they become costly emergencies, extend the service life of equipment and keep your property competitive on the rental market. It's an investment that generates substantial savings over the long term.
Our rental property maintenance services
Annual maintenance log
We keep a detailed record of all maintenance work carried out on your properties. This log makes it possible to plan preventive interventions, track repair history and demonstrate your diligence in the event of a dispute. It's an essential tool for professional management and for maximizing the service life of your equipment.
Service call management
We are the single point of contact for all of your tenants' repair requests. We take the call, assess the urgency, coordinate the intervention of a qualified professional from our network and follow up until the issue is fully resolved. Your tenants get fast service and you aren't disturbed for every small repair.
Repair coordination
Whether it's a plumbing repair, an electrical problem or an appliance replacement, we manage the whole process. We select the right professional, obtain the necessary quotes and schedule the intervention. You receive a detailed report of each intervention with the associated costs.
Emergency and loss management
Emergencies don't wait for business hours. Our 24/7 emergency service provides an immediate response in the event of a major problem: water damage, a heating failure in winter, a dangerous electrical problem, a broken lock. We act quickly to minimize damage to your property and ensure your tenants' safety.
Renovation coordination
Planning to renovate a unit between two leases or modernize your building? We manage the project from A to Z: requesting quotes from several contractors, selecting the best value for money, scheduling the work, daily supervision and final inspection. We make sure your renovations add real value to your property and stay within your budget.
Maintenance operations optimization
We analyze your maintenance expenses to identify opportunities for savings and improvement. Are some pieces of equipment costing too much in repeated repairs? Would it be more cost-effective to replace them? Are there preventive measures that could reduce your costs over the long term? We advise you on the best decisions to optimize your profitability.
Why entrust the maintenance of your rental properties to Humanova?
A network of reliable, qualified professionals.
Over the years, we have built a solid network of trusted contractors, plumbers, electricians and tradespeople. They are insured and qualified, and they deliver quality work. We know who to call for every type of problem, which ensures a fast and effective response.
A proactive approach to protect your investment.
We don't just react to problems. Our preventive maintenance approach aims to anticipate failures, extend the service life of your equipment and maintain the value of your real estate holdings. A well-maintained building rents better and is worth more.
Complete peace of mind, 24/7.
No more panicked tenant calls in the middle of the night. No more hunting for a plumber available on a Sunday. We take care of everything, at any hour. You can focus on your other priorities, knowing your properties are in good hands.
More satisfied, loyal tenants.
Fast repairs and a well-maintained environment are two of the most important factors in tenant satisfaction and retention. A satisfied tenant stays longer, pays the rent on time and takes care of the unit. Everyone wins.
Preserve the value of your real estate holdings
A well-maintained building is a building that gains value. Our rental property maintenance service is your best insurance for protecting your investment and ensuring its long-term profitability. Contact us for an assessment of your maintenance needs.
Request a free assessmentFAQ - Rental property maintenance
Who pays for repairs in a rental property in Québec?
In general, the owner is responsible for major repairs and the normal maintenance of the building and units (plumbing, heating, roofing, etc.). The tenant is responsible for minor routine maintenance repairs and for damage caused by their own negligence or that of their guests.
What is considered a property maintenance emergency?
An emergency is a situation that threatens the tenants' safety or the integrity of the building: a heating failure in winter, a major water leak, a complete power failure, a broken front door lock, or a broken window exposing the unit to the elements.
How are non-urgent rental property maintenance requests handled?
Non-urgent requests are handled within a reasonable time, generally within 48 to 72 hours. We assess the request, create a work order, schedule the intervention with the tenant and assign a professional from our network. We follow the work through to completion and make sure the tenant is satisfied with the result.
Can I see the quotes before approving major work?
Absolutely. For work above a certain amount (which we determine together), we always submit the quotes to you for approval before committing to the expense. We advise you on the best choice based on value for money and the urgency of the situation.